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Project-7525: [DO NOT MERGE] Feature branch for the new returns flow - #2667

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Project-7525: [DO NOT MERGE] Feature branch for the new returns flow#2667
bc-vivekaggarwal wants to merge 82 commits into
masterfrom
feature/PROJECT-7525-new-returns-flow

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@bc-vivekaggarwal

@bc-vivekaggarwal bc-vivekaggarwal commented May 27, 2026

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What?

This PR is for a feature branch to park all reviewed changes related to the new returns flow PROJECT-7525

Requirements

  • CHANGELOG.md entry added (required for code changes only)

Tickets / Documentation

PROJECT-7525

Screenshots (if appropriate)

Not applicable: They are part of individual PRs

Testing

TBD


Note

Medium Risk
Large, customer-facing account flows with new GraphQL mutations and token use; regressions could affect return submission, guest lookup, or cancel actions and accessibility behavior across orders/returns surfaces.

Overview
This feature branch lands the returns v2 shopper experience in Cornerstone: new create return, guest return portal, returns list (v2), and return details pages, with JS page modules wired in app.js and GraphQL calls for createReturn, startReturnGuestSession, and cancelReturn using the injected storefront API token.

Gating and navigation — Account nav, mobile nav, order list/detail return entry points, and the returns account page now respect settings.returns_v2_enabled (with returns_enabled fallback where applicable). When v2 is on, the returns page shows the new list partial, item totals, cursor-based prev/next pagination, and links to return details; CMS pages can surface a Go to return portal button when configured.

UX and accessibility — Templates and theme JS add WCAG-oriented patterns across the flow: order-scoped aria-labels, corrected tab order on orders list, translatable <title> fallbacks in base.html, dialog semantics on the shared alert modal, live regions / aria-busy / aria-invalid on forms, aria-disabled submit with hints, and confirmation focus on headings. Legacy add-return markup gets loop-safe ids and a table label. Repo docs add an accessibility skill (SKILL.md, examples, reference) and a Cursor template-accessibility review rule plus Bugbot config.

Presentation — New SCSS for create return, return details, returns list, and guest portal; return status badge theme tokens in config.json; expanded lang/en.json strings and a consolidated Draft CHANGELOG.md entry set.

Reviewed by Cursor Bugbot for commit 5b6890b. Bugbot is set up for automated code reviews on this repo. Configure here.

@bc-vivekaggarwal
bc-vivekaggarwal requested a review from a team as a code owner May 27, 2026 00:42
@denis-bc
denis-bc requested a review from Copilot May 27, 2026 00:50
@BC-SEven BC-SEven changed the title Project-7525: Feature branch for the new returns flow Project-7525: [DO NOT MERGE] Feature branch for the new returns flow May 27, 2026
@denis-bc
denis-bc requested review from Copilot and removed request for Copilot May 27, 2026 03:33

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Pull request overview

This PR parks initial Cornerstone theme changes for PROJECT-7525’s “new returns flow”, adding new templates/assets for a redesigned return-request experience and gating existing “Return” affordances on a new settings.returns_v2_enabled flag (with fallback to settings.returns_enabled).

Changes:

  • Add new return-related templates: a guest return portal page and a new account “add return” page layout.
  • Add new styling and a new page manager (AddReturnNew) plus bundle wiring for the new return-request UI.
  • Gate “Return” entry points in order details and orders list on returns settings; update CHANGELOG.md.

Reviewed changes

Copilot reviewed 10 out of 10 changed files in this pull request and generated 5 comments.

Show a summary per file
File Description
templates/pages/guest-return-portal.html New guest-facing return portal page scaffold.
templates/pages/account/orders/details.html Gate “Return” button using returns_v2_enabled OR returns_enabled.
templates/pages/account/add-return-new.html New account return-request page markup for the redesigned flow.
templates/components/account/orders-list.html Gate “Return Items” link using returns_v2_enabled OR returns_enabled.
CHANGELOG.md Add draft entries for the new return pages / gating changes.
assets/scss/components/stencil/addReturn/_addReturn.scss Add styling for the new return-request page (.newReturn).
assets/js/theme/add-return-new.js New page manager that renders the new return UI (currently with placeholder data).
assets/js/app.js Wire account_new_return page type to load the new return page manager.
Comments suppressed due to low confidence (3)

assets/js/theme/add-return-new.js:96

  • Date formatting is hardcoded to the en-AU locale. This will display incorrect date formats for stores with different locales; use store locale from Stencil context (e.g. this.context.storeLocale) or omit the locale to allow the browser/store locale to drive formatting.
            // TODO ORDERS-7715: invoke createReturn Storefront GQL mutation.
        });
    }
}

assets/js/theme/add-return-new.js:142

  • Currency formatting is hardcoded to en-AU and always uses item.totalIncTax even though order.isTaxInclusive is available. This will display incorrect amounts/formatting for non-AU stores and for tax-exclusive display settings. Use a locale from context and choose totalIncTax vs totalExTax based on order.isTaxInclusive (or use server-provided formatted totals if available).
    assets/js/theme/add-return-new.js:239
  • console.log('Submitting return', ...) should not ship in theme code. Either remove it or gate it behind an explicit debug flag, and replace with the real API call / proper error handling when wiring this up.

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Comment thread assets/js/app.js
Comment on lines 12 to 16
account_order: getAccount,
account_addressbook: getAccount,
shippingaddressform: getAccount,
account_new_return: getAccount,
account_new_return: getAddReturnNew,
'add-wishlist': () => import('./theme/wishlist'),
Comment on lines +3 to +6
{{> components/common/breadcrumbs breadcrumbs=breadcrumbs}}

<h1> Guest Return Portal</h1>

Comment on lines +10 to +16
</div>
<div class="newReturn-headerActions">
<a href="{{../urls.account.orders.all}}" class="newReturn-btnBack">{{lang 'account.orders.return.back_button'}}</a>
<a href="/return-policy" class="newReturn-btnPolicy">View return policy &rarr;</a>
</div>
</div>
{{#if date}}<p class="newReturn-orderDate">{{date}}</p>{{/if}}
Comment thread assets/js/theme/add-return-new.js Outdated
Comment on lines +9 to +20
this.bindSubmit($form);
}

bindOrderLineItemEvents() {
document.querySelectorAll('.newReturn-stepperBtn').forEach(button => {
button.addEventListener('click', () => {
// Derive itemId from the parent row — buttons do not carry data-item-id,
// so the [data-item-id] selector stays scoped to the row container only.
const row = button.closest('.newReturn-orderLineItem');
const itemId = row?.dataset?.itemId;
if (!itemId) return;
const action = button.getAttribute('data-action');
Comment thread CHANGELOG.md Outdated
- Fix duplicate `id="default_instrument"` on Update Payment Method page [#2661](https://github.com/bigcommerce/cornerstone/pull/2661)
- Respect `available_to_sell` on PDP so the Sold Out alert is hidden and the Add to Cart button stays enabled for backorderable products, and is disabled when quantity exceeds `available_to_sell` [#2659](https://github.com/bigcommerce/cornerstone/pull/2659)
- Updated accessibility features [2656](https://github.com/bigcommerce/cornerstone/pull/2656)
- Adds new guest-return-portal page. [2645](https://github.com/bigcommerce/cornerstone/pull/2645)
@denis-bc

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cursor review

Comment thread assets/js/app.js Outdated
Comment thread assets/js/theme/add-return-new.js Outdated
Comment thread templates/pages/account/add-return.html Outdated
Comment thread templates/pages/create-return.html Outdated
Comment thread assets/js/theme/create-return.js
Comment thread assets/js/theme/create-return.js
Comment thread assets/js/theme/create-return.js
Comment thread assets/js/theme/create-return.js
Comment thread templates/pages/create-return.html
Comment thread templates/components/account/returns-list-v2.html Outdated
Comment thread templates/components/account/returns-list-v2.html Outdated
Comment thread templates/pages/account/return-details.html
Comment thread assets/js/theme/create-return.js
@BC-SEven
BC-SEven force-pushed the feature/PROJECT-7525-new-returns-flow branch from 34bc18e to 38101ea Compare July 1, 2026 01:09
Comment thread assets/js/theme/return-details.js
Comment thread assets/js/theme/guest-return-portal.js
Comment thread assets/js/theme/create-return.js
Comment thread templates/pages/create-return.html
}

startReturnGuestSession(input) {
return fetch('/graphql', {

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GraphQL fetch omits base URL

Medium Severity

New returns flows call fetch('/graphql', …) with a root-absolute URL, unlike other theme API usage that passes secureBaseUrl, so GraphQL may miss the correct prefixed path on multi-language storefronts.

Additional Locations (1)
Fix in Cursor Fix in Web

Reviewed by Cursor Bugbot for commit 99a9c87. Configure here.

const overlay = document.querySelector('.guest-return-portal .loadingOverlay');
if (submitBtn) submitBtn.disabled = true;
if (overlay) overlay.style.display = 'block';
const payload = this.buildRequestPayload();

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Guest error alert never cleared

Low Severity

The guest return portal shows errors via showError but never hides or clears the alert when a new submit starts. A prior failure message stays visible during and after later attempts until navigation succeeds.

Fix in Cursor Fix in Web

Reviewed by Cursor Bugbot for commit 8447deb. Configure here.

throw new Error('Failed to start return guest session');
}

window.location.href = `/create-return/${payload.orderEntityId}`;

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Root-absolute return URLs

Medium Severity

After a successful guest session, navigation uses a root-absolute /create-return/... URL, and the returns list links to /account.php?.... On multi-language storefronts with locale subfolders, those paths skip the active prefix while other return links use urls.*, so shoppers can land on the wrong locale or a broken page.

Additional Locations (1)
Fix in Cursor Fix in Web

Reviewed by Cursor Bugbot for commit de1a079. Configure here.

jpajar and others added 3 commits July 28, 2026 09:45
feat(orders): ORDERS-7706 add new return page layout
…keys-to-snake-case

fix(returns): ORDERS-7752 rename keys to be snake_case for consistency
Comment thread lang/en.json
errorEl.textContent = isValid ? '' : (this.context.additionalNoteTooLongError || '');
errorEl.style.display = isValid ? 'none' : '';
}
}

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Note field missing aria-invalid

Medium Severity

Accessibility: forms/errors — renderAdditionalNoteValidation toggles the visible error but never sets aria-invalid on the additional-note control. Invalid state is not exposed to assistive tech on the field itself (see .claude/skills/accessibility/SKILL.md).

Additional Locations (1)
Fix in Cursor Fix in Web

Triggered by project rule: Accessibility (WCAG 2.2 AA) for Cornerstone storefront UI

Reviewed by Cursor Bugbot for commit 0aad70a. Configure here.

Comment thread templates/pages/guest-return-portal.html
Comment thread assets/js/theme/guest-return-portal.js
Comment thread package-lock.json
{
"name": "bigcommerce-cornerstone",
"version": "6.21.0",
"version": "6.19.1",

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Lockfile version desynchronized

Medium Severity

package-lock.json root and packages[""] versions were changed to 6.19.1 while package.json remains 6.21.0, leaving the lockfile out of sync with the package manifest.

Fix in Cursor Fix in Web

Reviewed by Cursor Bugbot for commit 4dda924. Configure here.

jpajar and others added 4 commits August 14, 2026 10:24
…r accessibility and seo (#2726)

* feat(returns): ORDERS-7945 add page title to returns related pages for accessibility and seo

* feat(returns): ORDERS-7945 add page title to create returns and guest return portal pages only
feat(orders): ORDERS-7966 add items total to returns detail and listing pages
Comment thread templates/components/account/returns-list-v2.html

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Cursor Bugbot has reviewed your changes and found 1 potential issue.

There are 7 total unresolved issues (including 6 from previous reviews).

Fix All in Cursor

❌ Bugbot Autofix is OFF. To automatically fix reported issues with cloud agents, have a team admin enable autofix in the Cursor dashboard.

Reviewed by Cursor Bugbot for commit cf40115. Configure here.

</div>
<div class="account-returnsList-detail">
<dt class="account-returnsList-detail-heading">{{lang 'account.returns.list.return_quantity' }}</dt>
<dd class="account-returnsList-detail-value">{{sum (pluck items 'quantity')}}</dd>

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Nonexistent sum helper

High Severity

{{sum (pluck items 'quantity')}} calls a sum helper that Stencil/paper-handlebars does not provide (pluck alone is valid and already used elsewhere). The returns list Quantity value will fail to render correctly—likely a missing-helper render error or an empty field—so shoppers never see total returned units.

Fix in Cursor Fix in Web

Reviewed by Cursor Bugbot for commit cf40115. Configure here.

feat(orders): ORDERS-7965 align date format and status badge between returns listing and details page
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6 participants