Razer: name the Windows-reinstalled legacy HID driver in the error - #270
Merged
Merged
Conversation
…be failure Issue #253 and #166's pattern (Chrome grants only boot-mouse/consumer-control leftovers, zero Razer vendor collections, no Synapse process running) matches Windows Update pushing back an old 'Razer common' HID driver that claims the mouse's control collection exclusively before Chrome/WebHID ever sees it. The probe fallback from #258 can't recover from that -- there's no vendor collection granted to probe -- so it was falling through to the generic 'not a supported control interface' message with no lead for the user. requestSupportedClient() now checks whether any granted Razer device actually exposed the Generic Desktop Mouse collection (usagePage 0x01, usage 0x02) the driver needs. If none did, the error names the likely cause and the concrete fix (pull the driver out of the driver store with pnputil so Windows Update can't silently reinstall it, not just uninstall it from Device Manager) instead of leaving the user to guess. Claude-Session: https://claude.ai/code/session_01XbYSu8D3cu3c7vbEyJbacn
Deploying openmouse with
|
| Latest commit: |
b162d8a
|
| Status: | ✅ Deploy successful! |
| Preview URL: | https://bc3c73b3.openmouse.pages.dev |
| Branch Preview URL: | https://fix-razer-windows-driver-hin.openmouse.pages.dev |
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
1 participant
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
Follow-up to #258. Issue #253/#166's symptom (zero Razer vendor collections granted, no Synapse running) is a Windows Update-reinstalled legacy Razer HID driver claiming the control interface exclusively, not something the app's shape/probe logic can recover from. This surfaces that specific cause and the actual fix (pnputil driver-store removal, not just Device Manager uninstall) instead of the generic error.
Claude-Session: https://claude.ai/code/session_01XbYSu8D3cu3c7vbEyJbacn