diff --git a/shell/plugins/lock/Service.qml b/shell/plugins/lock/Service.qml
index 9ecb1cc09be..6886c6dae00 100644
--- a/shell/plugins/lock/Service.qml
+++ b/shell/plugins/lock/Service.qml
@@ -512,6 +512,12 @@ Item {
 
     function lock(): string {
       if (!root.passwordPamConfigured) return "missing-pam"
+      if (root.lockRequested && !sessionLock.locked && !sessionLock.secure) {
+        root.lockRequested = false
+        root.pendingSessionLock = false
+        sessionLockStabilizeTimer.stop()
+        pendingSessionLockTimer.stop()
+      }
       if (!root.locked && !root.beginLock()) return "failed"
       return "ok"
     }
diff --git a/test/shell.d/lock-requested-latch-test.sh b/test/shell.d/lock-requested-latch-test.sh
new file mode 100755
index 00000000000..f19c5ea8f5b
--- /dev/null
+++ b/test/shell.d/lock-requested-latch-test.sh
@@ -0,0 +1,39 @@
+#!/bin/bash
+
+set -euo pipefail
+
+source "$(cd -- "$(dirname -- "${BASH_SOURCE[0]}")" && pwd)/base-test.sh"
+
+run_node_test <<'JS'
+const fs = require('fs')
+const serviceQml = fs.readFileSync(path.join(root, 'shell/plugins/lock/Service.qml'), 'utf8')
+
+// When lock() is called and lockRequested is latched but the session is not
+// actually locked or secure, clear the latch so the request can retry.
+// Fixes #10299: a stalled lock must not prevent later lock attempts.
+assert(
+  /function lock\(\): string \{[\s\S]*if \(root\.lockRequested && !sessionLock\.locked && !sessionLock\.secure\) \{[\s\S]*root\.lockRequested = false/.test(serviceQml),
+  'lock() clears a stalled lockRequested latch before retrying'
+)
+
+assert(
+  /if \(root\.lockRequested && !sessionLock\.locked && !sessionLock\.secure\) \{[\s\S]*root\.pendingSessionLock = false/.test(serviceQml),
+  'lock() clears pendingSessionLock when resetting a stalled request'
+)
+
+assert(
+  /if \(root\.lockRequested && !sessionLock\.locked && !sessionLock\.secure\) \{[\s\S]*sessionLockStabilizeTimer\.stop\(\)/.test(serviceQml),
+  'lock() stops the stabilize timer when resetting a stalled request'
+)
+
+assert(
+  /if \(root\.lockRequested && !sessionLock\.locked && !sessionLock\.secure\) \{[\s\S]*pendingSessionLockTimer\.stop\(\)/.test(serviceQml),
+  'lock() stops the pending timer when resetting a stalled request'
+)
+
+// The latch reset must happen before the locked check, so beginLock() gets called.
+assert(
+  /function lock\(\): string \{[\s\S]*if \(root\.lockRequested && !sessionLock\.locked && !sessionLock\.secure\) \{[\s\S]*\}\s*if \(!root\.locked && !root\.beginLock\(\)\)/.test(serviceQml),
+  'lock() resets the latch before checking root.locked'
+)
+JS