Issue: Updating the $email attribute does not update the email delivery address

[dev2xl]

If a user misspells their email address during checkout, there is currently no way to correct it afterward.

Updating the $email attribute only changes the customer attribute displayed in the dashboard, but it does not update the underlying email address used for email communications.

As a result, all emails continue to be sent to the originally entered (incorrect) email address and the user is unable to access the customer portal or anything.

[ajpallares]

Thank you for the report!

We already answered to this via Zendesk but also posting it here for public visibility. This is the expected behavior. The $email attribute and the billing email are two separate things: as you pointed out, $email only updates the customer attribute, but the email used for billing communications and the customer portal is the one captured at checkout, and that can't currently be changed afterward.

This is intentional, since the billing email identifies the purchase owner and changing it without verification would be an account-takeover risk. That said, we recognize the gap and are tracking it as a feature request (no timeline yet).

For now, the cleanest workaround is to refund the mistyped-email purchase and have the user repurchase with the correct email.

Thanks again!